A phone system that bills with you.
Every client call captured, timed and tagged against the matter. Recording for compliance. Microsoft Teams calling so EOFY huddles aren’t on three different tools. Built by people who’ve sat through your software audits.
EOFY-proof comms for practices that bill in 6-minute units.
Stop hunting through Outlook for “when did I call the Wilson trust?”. Every call is timestamped, tagged and one click to your PMS.
Time-tagged call notes
Every inbound/outbound call logged with client name, duration and a notes field. Export to CSV for billable-time entry.
Call recording (compliant)
7-year retention, encrypted at rest, accessible only to authorised partners. Meets the TPB record-keeping requirements out of the box.
Microsoft Teams calling
Make and receive real PSTN calls inside Teams. Native dial pad. Direct Routing setup is on the house.
Xero / MYOB contact lookup
Inbound call rings with the client’s name and current job status pulled from your accounting software.
Hunt groups for EOFY
One published number. Rings the right partner first, then the team, then voicemail. Reroute in 10 seconds when leave hits.
SOC2 datacentres, AU-only data
Voice traffic and recordings stay onshore. Tier-1 Sydney/Melbourne datacentres with SOC2 + ISO 27001.
Brassall Tax — 3 partners, 12 staff, recovered 4 billable hours/week.
Mid-tier practice in Ipswich. Pre-IppyComms they were on a $4,300/year PABX with no call records and no Teams integration — call notes were jotted on yellow stickies and lost half the time.
We moved them onto IppyComms Teams Calling ($39/user × 15 users), turned on call recording with 7-year retention, and wired Xero contact lookup so inbound calls ring with the client’s name and BAS status.
Outcome: 4 hours/week of recovered billable time across the firm (calls that used to be “forgot to clock it” now get auto-logged). Audit-ready recordings. EOFY ran without a single “who said what to the ATO” argument.
The call recording paid for the whole system in the first ATO objection. We had the exact conversation on file, timestamped.
Suggested plan & kit.
Teams Calling plan
$39/user/month. Native Teams dial pad, unlimited Australian calls.
Call recording add-on
$5/user/month for 7-year compliant retention. Optional whisper-tone tag.
Free porting
We move your existing landline + 1300/1800 across with zero downtime.
Make EOFY easier.
Two weeks to live, no setup fees, month-to-month. We’ll port your numbers and configure the Xero/MYOB hook before go-live.