📚 Setup guides
Roll-your-own or call us.
Most customers don’t need these — we ship things pre-configured. But if you like to know what’s under the hood, here’s the doco.
Install the mobile app
iOS & Android softphone setup, push notifications, contact sync.
Install the desktop app
macOS & Windows softphone, headset integration, click-to-call.
Provision a Yealink
Auto-provisioning URL, manual fallback, factory reset recovery.
Join Microsoft Teams calling
PowerShell-free admin steps, common gotchas, troubleshoot.
Network & firewall
Required ports, QoS marking, SBC IPs to allow-list.
Port your number in
Forms required, account-name pitfalls, cutover timing.
Set up your wallboard
Pi kiosk setup, customising tiles, threshold alarms.
REST API basics
Auth, click-to-dial, webhook subscriptions, rate limits.
Recording policy
Per-user vs per-DID rules, retention, legal-hold workflow.
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